Last updated: 30 August 2026

Vibe & Valor, operated by Rafael Alves Antunes, respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, create an account, place an order or contact us.

1. Information We Collect

We may collect the following information when you use our website or purchase our products:

• Full name

• Email address

• Telephone number

• Billing and delivery information

• Order and purchase details

• Payment-related information

• Information you provide when contacting our customer service

• Technical information about how you use our website

We only collect information that is reasonably necessary to provide our services and operate our online store.

2. How We Use Your Information

We may use your personal information to:

• Process and fulfil your orders

• Arrange delivery of your purchases

• Process payments

• Provide customer support

• Respond to enquiries

• Process returns, refunds and exchanges

• Improve our website, products and services

• Detect and prevent fraud or misuse

• Comply with applicable legal and regulatory requirements

• Send promotional communications where you have given the appropriate consent

We do not sell your personal information to third parties.

3. Payment Information

Payments made through our website are processed by secure third-party payment providers.

Vibe & Valor does not normally store your complete payment card details on our own systems.

Your payment provider may collect and process payment information according to its own privacy policy and terms.

4. Sharing Your Information

We may share relevant personal information with trusted service providers when necessary to operate our business.

These may include:

• Payment providers

• Delivery and courier companies

• Website and hosting providers

• Technology and analytics providers

• Customer service providers

We only share information that is reasonably necessary for these providers to perform their services.

5. Cookies

Our website may use cookies and similar technologies to ensure that the website functions properly, improve your browsing experience and understand how visitors use our website.

Some cookies may be necessary for the operation of the website, while others may require your consent.

You may be able to manage or disable certain cookies through your browser settings or the cookie controls available on our website.

6. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

This may include retaining information for order fulfilment, customer service, accounting, legal obligations, fraud prevention and dispute resolution.

8. Your Privacy Rights

Depending on the circumstances and applicable data protection law, you may have rights regarding your personal information, including the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of your personal information

• Request restriction of certain processing

• Object to certain processing

• Withdraw consent where processing is based on consent

• Request certain information in a portable format

If you would like to exercise any of these rights, please contact us using the email address below.

9. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content or security of third-party websites.

We recommend reviewing the privacy policies of any third-party websites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website, legal requirements or privacy practices.

Any updated version will be published on this page with a new "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Vibe & Valor
Operated by Rafael Alves Antunes
Location: São Paulo, Brazil
Email: support@vibeandvalor.com